Service and Support

We're rightly proud of the service we offer. Our own experienced team are on hand to deal with any problems you might have or to make suggestions to enhance the performance of your printing and copying network.
We provide comprehensive user training to help everyone get the most from your equipment. Supported by a dedicated user help desk offering real time remote support we can usually solve most problems over the telephone.
Planned maintenance programmes and use of only oem parts & consumables help prevent service issues before they happen.
If there is a problem, fast response times, highly skilled engineers and our WeaverSure service guarantee all minimise your downtime.

Remote meter readings done automatically take the hassle factor out of this chore for everyone.




Using our device management software will enable you to keep control of your network. Monitor device status, receive alerts and top up supplies before they run out. We'll manage remote alerts to automatically despatch toner and log service calls.


Our gold standard Total Print Management Service, Weaver On Site enables you to completely outsource your printing and copying network. Cost effective and efficient this offers all the benefits of a Copyplan across all the devices on your printing network. Fully inclusive of toner, consumables, parts and all labour and call out* this comprehensive service package is tailor made for your business. We usually estimate potential savings of around 30% but savings of up to 65% are not uncommon. Used in conjunction with our Weaver Web Audit, we'll be able to demonstrate exactly where and how these savings have been made.

* machines accepted subject to survey.