Call Me Back
Enter your name & phone number here and our support team will call you back.*
* during office hours
* during office hours
Fill in a support request form and send us details of your fault.
Or call us on 08456 123 858 for immediate help.
Or call us on 08456 123 858 for immediate help.
Our average call out time is just 4 hours!
Technical Support
Your shiny new digital copier has been delivered and you’ve got a problem…now what? Where’s the salesman when the machine isn’t working and you have 200 pages to get out by 5pm?
Sales and Service at Weaver work very closely together to make sure that our customers receive the best possible technical support. Right from the point of installation, our professional, friendly service team are working to ensure that you get the best out of your new equipment.
- Key operator training, showing staff how to use and look after the equipment properly.
- Unique manual for each machine, containing key operator and troubleshooting information, spare toner and copyplan details.
- Preventative maintenance, safeguarding the performance of your system and delivering maximum up time.
- PDA based service; linking Engineers to full service history and real time parts availability.
- No hidden costs.
- Genuine parts and consumables.
- Average response time of four hours.
- Professional team of manufacturer-trained Engineers, all with many years’ experience.
